Frequently Asked Questions

I keep my guest list small to ensure every pup gets personalized, undivided attention. This isn't kennel-style group care — your dog will feel like the only guest.

The meet and greet is completely free and typically lasts about 30 minutes. I'll meet your dog, learn about their personality, energy level, routines, and any special needs. It's also a chance for your dog to get comfortable with me and my space before their first stay.

Your dog's safety is my top priority. I keep your vet's contact information on file and have your authorization to seek emergency veterinary care if needed. I'll always try to reach you first, but in an urgent situation, I won't hesitate to get your dog the care they need. You are responsible for any veterinary charges incurred.

I recommend bringing your dog's regular food to maintain their normal diet and avoid any tummy issues. I'll follow your feeding schedule exactly. Fresh water is always available.

Standard services (boarding, daycare, drop-ins) are available within 20 minutes of my location. In-home overnight stays are available within 35 minutes. Not sure if you're in range? Just reach out and we'll figure it out!

Boarding includes free pickup and drop-off within the standard service area (20 minutes). We'll coordinate timing that works for both of us. For other services, drop-off at my location is always welcome.

I review every booking request personally and typically respond within a few hours during daytime. You'll receive an email confirmation once your booking is approved. For urgent requests, feel free to call me directly.

Absolutely! You can add as many of your dogs to a booking request as you'd like. I'll review and confirm based on availability and the mix of dogs I'll be caring for at that time.

I ask for detailed information including breed, weight, age, energy level, allergies, special needs, and walk preferences. For boarding, I'll also need feeding schedule, food quantity, spay/neuter status, and any medications. You'll also need to provide your vet's contact information and sign a veterinary authorization.

Boarding is available for dogs 45 pounds and under. To ensure every dog gets the comfort and space they deserve in my home, I keep boarding to smaller pups. For larger dogs, I'd love to offer an in-home overnight visit instead!

Daycare includes up to 8 hours of care. If you need additional time, hourly rates apply and are already shown on the booking form.

I value long-term relationships! Returning clients enjoy a streamlined rebooking process through the client portal. Reach out to discuss arrangements for regular bookings.